Shipping Information

All our parcels are shipped via our courier company, Hermes. Parcels will generally arrive within 2-4 days of your order being placed. Once we have shipped your parcel, you will receive an email confirmation with a tracking number and estimated date of delivery. We will also enclose instructions to follow in the event that you would like to designate an alternative delivery date, or would like your parcel to be redirected for collection from a nearby Hermes Parcelshop

For UK orders under £35 — £4 flat rate
For UK orders of £35+ — FREE (please enter the code FREESHOP on checkout)

Currently, we only offer shipping within the United Kingdom. We are currently working to expand our delivery area to certain European jurisdictions. 

 

Easy Returns & Exchanges

In the event that you would like to return or exchange your order, please send us an email at ko@ko-beau.com and we will respond within 48 hours with further information. We accept returns or exchanges on products for up to 14 days after the date on which you received your order.